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  1. cathlewis

    Word/Excel Viewer resetting file associations

    We are using Office 2002 on XP PCs, and recently installed Word/Excel Viewers to enable people to read docx files. All installed via Active Directory. Many of our users have found this has reset their .doc and .xls file extensions to Viewer. Obviously we can manually change the associations...
  2. cathlewis

    Images displaying as red box, done with errors on page

    Thanks - unfortunately it hasnt cured the problem though!
  3. cathlewis

    Images displaying as red box, done with errors on page

    My new Win2000 PC will not display images on some sites correctly. Instead of the image, there is a red box, and the bottom of the page sometimes says 'done with errors on page'. It doesnt affect all sites, and it doesnt affect all images on the affected sites. The images are jpegs, and...
  4. cathlewis

    4200 printer losing connection

    We have 3 new HP 4200 printers, connected to network. PCs and server running Win2000. Our users are reporting that they keep losing the connection to these printers, the print icon disappears and/or the jobs queue, or there is an error 'printer not found'. Rebooting the PC usually cures it...
  5. cathlewis

    Group policies not working

    We have been setting up group policies for our public access area, but they arent working! The users are shop1, shop2, shop3. All win2000 workstations/server They are in an organisational unit called 'shop' Have created a policy in AD called 'public access' and applied it to the shop...

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