@KE407122 - Unfortunately, IT doesn't get to set the policy around who must answer their phones and when. If it were up to me, everyone would have to answer their calls! But alas, I am just a lowly tech. I'm not sure what you mean by "I'd just have that department's hunt group overflow to...
Hi folks,
Hoping you can tell me if what I'm trying to do here is possible. We use the features in our BCM450 pretty minimally, I think, in comparison to some places, so I'm not fully sure about the capacity to do what I've been requested. Here's my scenario:
We have a PRI, with somewhere...
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