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  1. mffa

    Incoming Calls Showing Wrong Name Associated with Caller ID

    I can't think of any other software on the LAN storing phone numbers. I've gone in and programmed the correct name associated with the number on the system speed dial. I've gone in and rebooted the system, also did a warm restart. BCM Monitor (which I installed over the weekend) shows the...
  2. mffa

    Incoming Calls Showing Wrong Name Associated with Caller ID

    The number is saved as a system speed dial. Didn't think about that aspect, but there's no chance to program a name under a system speed dial. I guess it's just picking that up somehow?
  3. mffa

    Incoming Calls Showing Wrong Name Associated with Caller ID

    ok, it appears we don't have BCM Monitor installed. When I go to launch it, it says BCM Monitor Application Registration not found. I can get into the Element Manger, but not the BCM Monitor. So, this particular cell phone I speak of can call any other landline phone and the correct name and...
  4. mffa

    Incoming Calls Showing Wrong Name Associated with Caller ID

    We have a BCM 50. I'm trying to delete all of the saved caller IDs. We have some cell phones that we own and when we call into the office, the wrong name shows up on caller ID as the names associated with the cell phones have been changed recently. Is there a way to delete all of the saved...

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