Search results for query: *

Is there a way for the end user to turn voicemail on and off? Is there a feature code that can be programmed on a button that disables that extensions voicemail? Thank you

I have a TDE600 with a TimeWarner PRI. DID calls are directed to Incoming Call Dist Group 601. I set max extensions to 4. Currently, when 4 extensions are busy, the fifth caller hears rings but no extensions are ringing. I'd like the fifth caller to hear a busy tone or perhaps route to a...

Thanks for the suggestions. What I did was set up all four (4) AA with same message. AA 1 assigned line1 w/ timeout/0 going to call group 1 then AA 2 assigned line 2 w/ timeout/0 going to call group 2 and so on...... I put all extensions in each call group. If they add more lines I'll just...

Thank you you your response. I did not realize that a call group will only handle one call at a time. Is there another way to have the dial zero/timeout ring all the phones? This is a pharmacy with very high call volume. There are many occasions when multiple lines are ringing. People are upset...

Extensions 27,28,29,30 are assigned to hunt group 7. I have a 5 slot cabinet with a brand new Partner R8 processor. To the left of processor is a new R7 Messaging module w/ 4port card. Then to left of that is a 308ec module. System has 5 CO plugged into process and 12 extensions (10-22). Does...

AA is on extensions 27,28,29,30. I have the 4 CO lines assinged to AA answering after 2 rings. Everything works fine unless AA is handling a call and a second call comes in. That caller hears the initial AA message, but if they press '0' (99% of callers press '0' which rings group 71) behavior...

I have AutoAttendant answering after 2 rings. Callers can press 1 (goes to mailbox 9991) or press 2 (goes to mailbox 9992) or 0/timeout call group 71 (all extensions). If AutoAttendant is handling a call and a second call comes in, AA answers and plays message but goes to mailbox 9991 no matter...