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- Users: threewires
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Help BCM and recording all calls
Thanks guys, I knew that you could record using 989, but this customer was told it could automatically record all calls. Thanks again- threewires
- Post #6
- Forum: Nortel: Business Communications Manager BCM
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Help BCM and recording all calls
Hello, We have installed reporting for call center with 4 agents and 2 supervisors for the moment BCM 400 4.0 We were told all calls can be automatically recorded, but do not seem to be able to find it.- threewires
- Thread
- Replies: 6
- Forum: Nortel: Business Communications Manager BCM
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reporting for call center
Hello, We have installed reporting for call center with 4 agents and 2 supervisors for the moment BCM 400 4.0 We were told all calls can be recorded, but do not seem to be able to find it.- threewires
- Thread
- Replies: 0
- Forum: Nortel: Symposium call center solutions
