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BCM50 AA message for technical outage
Hi Everyone! We have a small 7 agent help desk. When there is an outage involving a third party we get slammed with calls. We have a BCM50 with CallPilot, the call center module, etc. What is the best way to handle putting a "we're experiencing an outage, if your call is regarding anything...- dieselzack
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- Forum: Nortel: Business Communications Manager BCM
