Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. pradeepgali

    Configuring RAD greeting for hearing Announcements to calls coming to ACD group

    I am trying to configure ACD group with RAD for getting announcements for incoming callers. Call Scenario: Call from PSTN to ACD group DID number. If all the agents are busy, the PSTN caller should hear the announcements added using RAD. Right now with the configuration i have, If the agents...

Part and Inventory Search

Back
Top