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Experience with Multimedia Call Center?
BCM 3.6 According to my co-workers the only patches not applied are a few NT security ones... Has MMCC changed/enhanced with BCM 3.7? Pierre- pjcomeau
- Post #3
- Forum: Nortel: Business Communications Manager BCM
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Experience with Multimedia Call Center?
I'm eveluating the use of the Multimedia Call Center on a BCM 200 (Lab environment). My first round of testing resulted in the following concerns / question: 1. Since you have to expose the BCM to the Internet for internet users/customers to make use of the call/chat functionality (all the...- pjcomeau
- Thread
- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
