Thanks for your reply. It turns out the end user had clock priority off AT&T instead of us. Not sure how that works because they initially told me they clock off Bell...
Unfortunately another problem :(
We have it set up as an NFAS group...problem is if you disable the primary D channel, the...
I'm trying to set up an NFAS group on a DEX600E connecting to a Spectra ACD. I have the primary D up and everything looks ok, but 1 out of 5 calls fail to Ring No Answer. The ACD never sees the call. The messaging is below...Any help would be appreciated!
³ ..1..... ³ InterfaceType..... ³...
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