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Thanks I'll check it out. I sent them a spare that I reconfigured for the their site

I have stopped all AA functions. I also have stopped all voicemail functions in the system.

Client on a remote site has BCM 1000. Incoming calls are half ringing and going straight to automated voice mail (General Delivery). I have checked all programming and had user restart system. No change. What could I have possibly overlooked?

Thanks I'll keep those in mind. It's been a while so far and no complaints from the client.

Thanks. I'll relay it and keep my fingers crossed.

I relayed the information to my client. Who in turned relayed it to the service provider. The service provider hasn't a clue what this is. What does "BCAS" stand for? Maybe they recognize it by another name?

I checked and adjusted the night routing. Still drops while out dailing in the early morning hours. Some days it does not happen and works correctly. It is becoming increasingly frustrating. Presently users press 9 to access the T1 and while dialing the remaining digits they get disconnected...

I have a client using a BCM 1000, that has a T1 trunk (Pri) that fails to allow an outside call from users during the start of the business day. It does not appear to be happening at any specific time, and occassionally all will work fine. Then it will start again. I have checked all the...