Thanks for your replys.
The weird thing is that NO ONE else with a 2616 phone has the TRN key and they can all transfer.
Below is the full TNB of 'Wilmas' phone which works as expected. I know AO6 is for conference but when transferring calls there is a "conference" of sorts...
Thank you PERRYPJ
I was able to remove the SCN key but "FRED" is still unable to transfer calls.
in comparing to other setups and it seems FRED is missing key A06.
Below is prt of user "RAQUEL" who does work
KEY 00 SCR 7733 0 MARP
CPND...
Our 'phone' person left and I am trying to make some changes to our office locals.
I haven't been able to find out how to remove a key.
"key 02 scn 2216" in particular as "FRED" cannot transfer calls.
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KEY 00 SCR 3258 0 MARP
CPND...
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