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  1. BannerMan

    When i open a shared excell file, its blank! Why?

    Hugh. We have implemented a workaround that seems to have solved the problem, although i have no idea why. We have created a shortcut directly to the file on the desktop. This opens the file (with the data there!) everytime, no problem. Has held up for a day now (got the user to open and close...
  2. BannerMan

    When i open a shared excell file, its blank! Why?

    Its started happening again! When the user tried to access the file today it is blank, as before. I have tried breaking the mapping and then re-mapping it, didnt work. I have tried a re-boot in the middle of the above operation, still to no effect. I checked the I.E version on the PC and it is...
  3. BannerMan

    When i open a shared excell file, its blank! Why?

    Resolved the problem! Not sure why it was happening though. As suggested by Zelandakh i logged on as the problem user on another pc and could see the file properly. This pointed towards a computer prob. Then went back to the users PC and removed the drive mapping to the location where the file...
  4. BannerMan

    When i open a shared excell file, its blank! Why?

    the user sees a grid but there is no data at all. Appears to be a fresh sheet.
  5. BannerMan

    When i open a shared excell file, its blank! Why?

    A number of our users access a shared excell file across the network. everyone can see the share and open the file. One user however, only sees a a blank sheet when she opens the file! We have tried re-installing excell on the client pc and re-naming the shared file, to no effect. The share is...
  6. BannerMan

    How do i stop jobs defaulting to append

    We are using Arcserve 6.5 on NT server. When ever a new job is created we choose 'overwrite'. However, it always defaults to 'append'! Have tried Arcserve tech support with no success. Anyone had a similar problem? Any ideas?

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