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  1. booktek

    Music On Hold

    Whatever you use, I'd be careful. If you get caught using music that you don't have the rights to, you could get sued. The last company I worked for had a 5-disc CD changer and they were caught without the proper licenses by a music publishing company. BIG BUCKS IN FINES!!
  2. booktek

    Music on Hold Queuing for BCM 3.5 and UP

    BCMs do have a queueing feature without having to fire up call center. however, it does have some bugs. i was hoping for a work-around.
  3. booktek

    Music on Hold Queuing for BCM 3.5 and UP

    I'm installing at a retail store with BCM 3.5, CallPilot, no Call Center, and the AA is set up to route to an option so calls can queue up and listen to music. Problem is that the line will ring and appear for a while (about 1 minute) and then call disappears but caller still hears music and is...
  4. booktek

    Nortel BCM 200

    hi. make sure you have your background music setting to Y. it's different than music on hold. feature 86 should work then. let me know if it works. (that setting is under services, tele services, general settings, features....)

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