I have done a little more testing, I have plugged my laptop directly to my cable modem by-passing the dlink router, I still have the same problem. Looking at the similar post, I have added the IP address of the firewall as the next hop in routing of the BCM.(default gateway)
The BCM is...
When I use my laptop from home and connected via vpn I am having trouble hearing and talking on calls, I can ring a phone but can't hear anything when it picks up.
At home I have a dlink di-604 router, I have added the laptop to the dmz.
At work, my firewall and vpn client is a netscreen ns5xt...
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