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Hi Thanks for replying, I may not have explained things very well, ok i will try to explain clearer. We have 3 phones (3 extensions) which are part of a group. When I try forwarding one extension which belongs to this group to another extension elsewhere then it does not forward the calls. I...

Ok, I have forwarded to an another extension using the handset and the *71 procedure and that worked ok. But this does not help, the phone we want to forward is part of a Group, if we set a forward on a phone which is part of the group it forward the whole group to another extension. We are...

Hi, I have just started working at a company who has one of these systems. I was not here when they had it installed and they have had this system for a couple of years. I work in an IT role so do not have any experience of PBX systems. As for the maintenance console, the software was loaded on...

Hi That is not the point, can someone advise how it is done through the maintenance console.

Hi, we have a KX-TDA 200 phone system and are trying to forward all calls to extension to another extension. I have attempted to do this in the maintenance console and applied the setting under FWD but it is not forwarding the calls. Can anyone help?