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I had a conservtion with a Nortel engineer about the use of Putty. It is only used for Nortel to connect to the unit when they have to work on a trouble ticket. It is not like the BCM 200/400, where you have a command line.

Does anyone know where I can find info on event id's from a BCM? I have 2 that I can not find info on, event 889 and event 705. Any help would be great.

I swapped out the motherboard and chassis with another BCM1000 and everything seems to be working well. This morning I was lucky if the unit stayed up for 5 mins. Just wanted to thank everyone for the help, hopefully I'll get a new motherboard from Nortel.

The model number of the BCM is NT7B10AABT. I am going to call Nortel today and see about opening a case today.

Not 100% sure about the voicemail, but I think it does not work. Oh forgot one thing also. When trying to make a call between buildings using VOIP trunks to the other BCM's, display on digtial phone says something to the effect that their are no free VOIP trunks avaiable. I'll post the model...

The green lights go dead on in the status panel. I am not sure the model number, I can get it when I go in on Monday. Where would I find the model number? We have around 25 IP phones on the BCM. I don't think it has been patches since the upgrade to 3.0 from 2.5. It is not on the public network...

I have a BCM 1000 that is having a mind of it's own the last couple of days. I am new to the BCM, so please bear with me. A couple of days ago all the IP phones connected to the BCM dropped their connection to the BCM. The Passport we have it connected to was going crazy with traffic. After...