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update ... I also ran a virus scan and nothing came up. I don't know what else to try. christine

The problem grows bigger..... First let me say tht before I checked anything in cdogg's post, my D drive disappearred now too. D is my DVD/CD drive. ANd I don't think either drive has died beasue when I reboot sometimes, the lights come on for BOTH drives and then one it boots they go off and...

How do I check it in BIOS?

Hi. I have had my computer for 6 years now and I run WIN 98SE. 2 days ago, my computer no longer lists my CD-RW drive as a valid drive on the computer (it was listed as drive E). It now only lists my Hard Drive (C) and my CD/DVD drive (D). My E drive won't eject or anything. It's like it's...

They do only have one computer connected to the modem. The other is connected to the router. They did have the 2nd computer disconnected for a few days from the router and it didn't cut out. Does it have anything to do with the 2nd computer being old (Win98SE)? Main computer runs XP.

I have read some posts in this forum to find a similar problem, but I couldn't find any with this criteria. Basically, my brother-in-law just set up his 2 PC on a home network and switched to DSL (Verizon modem) and bought a Linksys router. When he gets an interuption in service saying the...

carrr, what if the computer has the GoBack software installed on it. Will that affect the removal like you say system restore will? Christine

THoey, Do I have to get something else to run a hijackthis log? I never heard of it. Christine

Hi. My broter-in-law has a computer with WinXP and he now has spyware on it and the file is wupdater.exe. I have tried deleting this several ways. It won't close in the task menu, in fact the task menu is incomplete becasue of this thing and you can't stop any program. I tried removing it at its...

Martin, You are right. I have never reformatted my hard drive and I have had it 4 years now. Everything else works fine so I never considered it. That may correct the issue if I have missing files right? I didn't know you were supposed to do that if you aren't really having trouble...

John, When I right click on the yellow ?, I just get a "what's this?" box. I can't select properties (It's not an option). Maybe if is was listed in the device manager window I could right click/properties. I just happened to find it a layer under. I guess the only way I am going to...

John, If I click the USB Root Hub and click on Properties and then click on Power then Power Properties, I see my original scanner listed by name and then the next item is a yellow ? with the words Unknown USB device. Does this shed any light? Christine

John, The only 2 things under the Universal serial Bus Controllers is the Intel 82371AB/EB PCI to USB Universal Host Controller and the USB Root Hub. The original scanner is listed under the Imaging Devices category and my new device is not listed anywhere. Christine

noobtechie, I do not want to uninstall the original scanner because then it probably wouldn't work either. I have uninstalled the software of the new device and tried reinstall and it did not work. Can i do the registry clean up and leave my old scanner alone? Will it harm anything? Thanks...

John, When I am prompted to find the driver, any folder I try to point to with the BROWSE button won't activate. What I mean is, I hit browse to find a folder for the driver, I am brought to the directory and if I pick something other than the folder I just installed (for the printer), I...

jrbarnett, Yes, I followed the instructions to the T. Youo start with the CD, it installs some of the software and then it gets to the point that it tells you to connect the device. I do and it immediatley picks up that there is a new device, but the message says it can't find the driver. When...

Still a problem - I don't know if the problem is with the USB as it recognizes the new hardware right away. The problem is that it won't find the driver. I uninstalled and reinstalled again and when installing the printer software, it looked like the drivers where being copied. But when you hook...

John, Yes, the scanner works in the other USB port. Thanks. Kiddpete, Yes the printer specs say WIN98 is fine. The thing I downloaded from Microsoft was a fix for usb drivers. Didn't help. Christine

Hi. I have a computer running Windows 98SE. When I first bought it, I attached a scanner through the first of 2 USB ports available and it works fine. A few years later I bought a digital camera and could not get it to work (even through days of help calls to Kodak) because the computer kept...

I have IE 6 and today all of a sudden, when I use a search function, IE shuts down. It will shut down using the search button on the tool bar or even while searching on Google.com. Now, if I click a link before it brings up the preview page, it will be OK. But if I wait for the whole search...