Try to reinstall Office97 on his machine, but this time, when it asks you the type of install, do custom. Then in custom click the "Select All" button to check every possible install features. He may be missing something that will not allow him to read the file. Are you sure he is...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.