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Hmmm I would have never thought to think about the PC that is connected to the phone. We just recently upgraded to new HP desktops in that office. I will have to change the sleep settings on them and see if that makes a change. Thanks for the suggestion.

Any idea what could be causing the phones to lose connection? It almost seems about once a day they need to be hard booted again to get them back up. Nothing out of the ordinary seems to be happening on the switches that they are connected to. They are defiantly not setup to be resilient as...

The system is a 3300 on 4.0 SP3 the phones themselves are 5330 devices. I'm not sure what resilient means? But they are setup to have a Logged Out number which would allow the phones to ring even if someone is not logged into them. All but one of the phones is connected to a different switch...

Hey Guys/Gals We currently use hot desking in a couple places in our organization. What we are running into now is that the phones are disconnecting from the network. The computer that is running through the PC jack is still on the network so that VLAN is still working. But the phone will go...

So this all started about 3 weeks ago when I added a new phone fresh install on a new 5312. So I have now switched it out with an old 5212 that I had sitting around. Will see if that changes anything....

Thanks for your all the answers looks like I will be asking some questions in my meeting today.

Hey Guys/Gals, We currently have a handful of 5312 phones that sound like a robot is on the other end. From my research it sounds like packet loss but I can't figure out why it is only effect these phones. We have lots of other types of phones in our organization which are not having any...

Hello, We have a Mitel 3300 phone system we are only running 4.0 SP3 and need to do a system upgrade. Our vendor is telling us that we need to either Virtualize our system as we are not able to upgrade our box anymore. The active software load is 10.0.3.14_1. The platform is MXe with 512MB...