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We have Polycom 2w (analog PBX line) units at an ESS location connected via MPLS to an s8710. Calls originating from this unit are routed over the MPLS to the s8710 and then out over locally connected facilities. These calls connect successfully to the AT&T conference service, but when they...

We are using a Polycom Soundstation 2W on an s8710 analog line. In Location A, it works fine. In Location B (EPN on same switch) the Polycom fails to consistently generate touch tones when interacting with automated systems (such as teleconference). We tried the same unit in both locations...Any...

I am trying to get these two to talk with limited success. There is an interoperability document out there that details s8300 connectivity to BCM- I have followed those guidelines, but still have issues on calls placed FROM Avaya s8710 to Nortel BCM over the H.323 trunk group(call rings Avaya...

I have an s8710 and two s8500's in an ESS arrangement. The 8710 can save trans to one of the 8500's, but not the other. The two 8500's are CM 3.1.1, the 8710 is CM 3.0.1. Any ideas? Thanks.

I need to route certain 4-digit extension numbers (on s8710)to a Nortel BCM50 via an established H.323 trunk group. Can someone tell me where in the UDP translations I point these extensions to that trunk group? I have documentation for the trunking part of the configuration, but not on how to...

We are trying to configure SNMP traps to be sent to Solar Winds for s8700 server and CM events. I see the forms on the server for setting parameters- however- when we configured it to send info to Solar Winds, it somehow disabled the Avaya alarm reporting- nothing is being sent to Denver... Any...

Thanks for the info...

Can call appearances be bridged between clusters in an ESS environment? e.g. there is a principal who wants their extension to appear as direct pickup on support phones in two different locations. Thanks.

We are implementing a new network and have to change all of the IP addressing on the 8700 (servers, C-Lan, MedPros, IPSI's, VALS, Map-D)and related systems (CMS, Intuity, T-Server). Can anyone give me information regarding the sequence in which this should be done and also if all of the 8700...