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  1. 1nycty

    AVAYA GS450 Internal auto answer

    No when I went to try the feature is not available.
  2. 1nycty

    AVAYA GS450 Internal auto answer

    GS 450. I wish it was IP office...lol
  3. 1nycty

    AVAYA GS450 Internal auto answer

    Hi Joe Yes I looked under phone features also. It is really weird because it is almost like the feature is not available.
  4. 1nycty

    AVAYA GS450 Internal auto answer

    Thank you but I already did this and it is not listed in my call settings. I also did a Display Features command in programming and saw that this was not a listed feature in my system. Still looking.
  5. 1nycty

    AVAYA GS450 Internal auto answer

    So I have been trying to activate internal auto answer on my system using Avaya 1416 type phones and have had no luck in doing so. What could I be doing wrong or what could be missing? Thank you in advance for any support provided.
  6. 1nycty

    Internal Auto Answer

    I have an AVAYA GS450. I did some research about turning on Internal Audit Answer. I went as directed to features and Call settings to search for Internal Auto Answer so I could turn it on as instructed and the feature is not able to be found. The type of telephone set I am trying to activate...
  7. 1nycty

    Adding Speeddial numbers on a GS450

    Hi Joe2938 Please forgive me for asking but how does changing abbreviated-dialing system or enhanced get me to Speed dial? I only ask because I am still new to this system as I am an old Nortel & Mitel technician. Thank you for your help.
  8. 1nycty

    Adding Speeddial numbers on a GS450

    I am trying to add new speed dial numbers to an AVAYA GS 450 system through ASA. I am not able to find an old list to see how they were added in the past and would greatly appreciate some help. Thank you in advance.
  9. 1nycty

    Call Center Peak Usage

    Why when I log into my Web License Manager in the column where it says Peak Usage (last 7 days):qty/% for Number of CCR Concurrent Agents (value_CCR_AGENTS) the number never changes? Is it because there is something occupying my licenses 24/7. it always is displaying 70/83.33% and never changes.
  10. 1nycty

    Changing Card Type

    1nycty (TechnicalUser)(OP)21 Aug 18 15:57 Hi I have an Avaya G450 system. I have a card slot that use to have a working T1/PRI card. The card has been out of service for a year. I am trying to install a 24 port digital station card. I am getting minor alarms as the system will not recognize it...
  11. 1nycty

    Changing Type of Card

    Hi I have an Avaya G450 system. I have a card slot that use to have a working T1/PRI card. The card has been out of service for a year. I am trying to install a 24 port digital station card. I am getting minor alarms as the system will not recognize it. I am trying to find out how to get the...
  12. 1nycty

    AVAYA G450

    I have for the last 26 years been a Nortel PBX technician working on Option series and CS1000 platforms. I have been given a task of assisting in upgrading of a AVAYA G450 system with 6 cabinets. I honestly do not know the AVAYA Red product line that well to where I can give accurate info. the...
  13. 1nycty

    911 call center

    I am onsite servicing a Avaya PBX. The client has a security call center where they are using Avaya 6424D+M with the abilities to record their calls. To my understanding this is a specialty type phone because of the recording capabilities. Does anyone know where I can purchase this specialty...
  14. 1nycty

    Blind Transfer with a CS1000M Call Center Environment

    Hi Firebirdscrambler What I have is a call center that will use the listed IVR to take the caller, greet them and then transfer them internally to a agent. In the process it uses 1 SIP trunk to receive and then another SIP trunk to transfer which then the caller is utilizing 2 of 60 SIP trunks...
  15. 1nycty

    Blind Transfer with a CS1000M Call Center Environment

    Currently I started maintaining a new system that has a legacy Nortel CS1000M RLS 7.6. The customer is using an IVR configured by Chryslis(VXML) that uses 60 SIP trunks to help handle inbound calls. It has been discovered that when the system takes a call it uses a SIP trunk and also when it...

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