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  1. JPR4TIPS

    MITEL 3300 3rd party ACD product integration

    Hi... I have a bit of a dilema. Our Call Centre wants to move away from MITEL native ACD to another silo platform i.e. ASPECT or AVAYA. Our IT management wants an integrated solution which means some sort of MiTAI CTI integration. I understand that Genesys and Apropos have integrated into the...

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