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Are you using Sip trunks? if you are, try adding a # to the end of the dialled number. For the analogue trunks you could also try going to Lines, Analogue options tab, then at trunk type, make sure the are set as loop start ICLID. try setting the truck just to loop start. This will require a...

WooHoo!! Thank you for posting those ports, works a treat. Now got to get all my customers to let me on their routers

Hi if you can log on to the system. 1 go to automatic route (12 or 14) 2 go to 6 Translation create a new translation lets say 50 replace string (ddi) ie:654321 to (0779865432 The divert number) escape go to String Analysis locate ddi number (654321) change translation 50 If you have done...

If he is calling in from his mobile,.... Then create a ddi and point this straight to voicemail Then in his user source numbers add his mobile number with a v in front ie: v079865432233 the voicemail will recognise his mobile (cell phone if in usa) and take his call straight to his mail box. I...

Yes. I know that as well :D

Find out if the router is using NAT. There will probably will a timer that will drop the sip connection if no activity after 60 seconds. I had the same problem on a customers Cisco router. Find out from the sip provider if Re-Invite is Supported.

Hi. I just got this from the INDeX tool kit Checking the CPU The CPU cassette performs an automatic self-test when power to the Control Cabinet is switched on. The status lamps on the front of the cassette indicate the result of the self-test. To check the CPU Cassette : 1. Check the status...

You also want to put the whole name and number in the directory so it displays their name on incoming calls but you knew that.

I am glad you have posted this. I have one on Friday to go and install but they will Exchange 2010. dose anyone know if it is the same setup as Exchange 2007? Fanks