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IPOCC supports SMS notifications ??
Can you clarify what you mean by SMS notifications? 1. Do you want IPOCC to send agents an SMS notification when a new message (call/email/chat) arrives? 2. Do you want to send customers SMS notifications when their issue has been handled? 3. Are you looking for a way to send (and receive)...- DavidIMpower
- Post #2
- Forum: Avaya: IPOCC (Contact Center for Voice)
