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  1. Morgan22

    Nupoint SX-2000 PRI to Cisco --> No Caller ID

    BTW, solution was found a while back. The option in the Mitel required to forward Caller ID is called "DISPLAY HELD CALL ID ON TRANSFER". Nice to know!
  2. Morgan22

    Nupoint SX-2000 PRI to Cisco --> No Caller ID

    Hi there MitelGuy, Your suggestion of going first to a Mitel phone and then Forward NA to a Cisco phone works great! I also tried the permanent forward but it did not work. Only the busy/no_answer works and we get external Caller_ID on the Cisco IP phones instead of that "Voice Mail" tag...
  3. Morgan22

    Nupoint SX-2000 PRI to Cisco --> No Caller ID

    Thanks MitelGuy, I will check the D-channel trace just in case the proper CallerID is sent after the initial q.931 setup message. I will also try your suggestion of rerouting the call. Thanks for your help!! P.S. To piguligu: I got the PRI traces from the Cisco gateway, not the SX.
  4. Morgan22

    Nupoint SX-2000 PRI to Cisco --> No Caller ID

    Hi, I have an SX-2000 with PRI-PSTN with Nupoint Auto-Attendant. We recently linked the Mitel to a Cisco IP PBX using another PRI (not QSIG). Mitel to Cisco phone calls do have internal CallerID (name and number). PSTN calls to Mitel phones through Nupoint do display callerID. However PSTN...

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