Search results for query: *

I have a Nortel CS1K connected to Session Manager via SIP trunks. Any outbound calls to the PSTN go through our CM6 system also connected to SM via SIP trunks. When an outside call is made from a CS1K phone, the CS1K is sending the calling number (123-456-7890) to be used since I can not...

UPDATE...I have to apologize to mrjedi...When I changed the LoginID for ISDN/SIP Display? to Yes and reported back that it didn't work, I made a crutial mistake...I never asked the agent to log out then log back in. I just tried this again and had the agent log out and back in and now it works...

Thank you lopes1211...that worked. Of course, I had to inform them of the caveat that this will not work if they move around, but since they don't, this will work just fine. Much obliged. "If you go where you have gone and do what you have done then you will be who you have always been

Yes, the agent is logged in to their agent ID when they attempt to log into VM. "If you go where you have gone and do what you have done then you will be who you have always been

Yes, I just tried changing LoginID for ISDN Display to Y and it is still sending the station ID. Any other ideas would be greatly appreciated. Thank you mrjedi... "If you go where you have gone and do what you have done then you will be who you have always been

Hello All, we recently had a BP install a new S8400, CM5.1.1 with IA770. Before this, we had a G3si with Definity Audix. After the install, when an agent dials VM (the mailbox is on the Agent ID, not on the station), they hit # to send their Agent ID prior to dialing their password #, but...