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Maybe I set up the asisted transfer wrong? In the AA it is set up for when "2??" is pressed by the caller it transfers to $KEY. IN the Assisted Transfer box I put $KEY in the "Mailbox selection and $CLID in the "Source of Transfer" in the specific tab. When I call in to test I get music on hold...

The lines are all set to Loop Start ICLID

Assisted Transfer did not work for me. :(

I did monitor and Iget CLID from telco.

Let me through in one more twist that may be the problem. All calls are answered by the auto attendant on a Voice Mail Pro. Does it automatically forward Caller Id or do I need to set something there?

Telco claims to be providing CLID but the phone displays "Anonymous Caller". I think I will take the advice and double check for myself. Any place in the configuration I should take a look at as well?

I have 5610sw phones on a 406. Do these IP phones receive caller id? And if so where do you turn it on from? Sorry I am sure this is a dumb question but would appreciate the help.

How do I setup VoiceMail transfer so the user can forward callers to mailboxes without ringing first? I am working with a 406 V2 with 5610SW phones.

Thank you PCGtech that took care of the Park question. Kyle I like this approach and will recommend it to the client.Is it easy enough to use help to set it up? Also in their last system they were able to listen to Voicemail messages as they were being left. Do you know if the IP office can do...

I am new to the IP Office and my programmer has moved on to bigger and better things right in the moddle of an installation. I am working with a 406 V2 with 5610SW phones.I am down to two open issues. 1. I was able to setup and complete Extension Park and Ride features but I can not get the...