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don't know, but I had a buddy who was compulsive about that and even if windows update didn't get it, he would read all the news stories about what was released and install it. I once caught him before he tried to install a windows ME update on a win 95 computer, now he's progessed to XP but...

tyng98 did you recently install service pack 3 for win xp? did you do a clean install of xp or did you upgrade. SP3 for win2k gave me problems with my xerox, maybe that's it.

I finally got mine to work. The problem was the driver and SP3 (W2k). I went to xerox.com and downloaded the driver for XP and after one error while installing the driver, the machine works perfectly. You need the original CD to install Pagis and the other bloatware.

I don't know if there is an SP3 for XP I kind of guessed there was b/c some of the fixes in it had to do with the antitrust suit (I think). I don't know about the print heads and the lack of a single color, I assuming that the color tank is full and even so it doesn't print............ Sorry I...

Did you install Service Pack 3?? I have a friend who told me that SP3 could very well cause the problems I'm having, but there is no way to uninstall it. I may do a reformat and see what happens. I feel the same way about multifunction, huge potential, great hardware, but absolutly no excuse...

rytl, your problem sounds just like mine, I don't think it's the print heads, b/c the test page prints out fine. I do have the W2k drivers and like yours it doesn't work. I have noticed that spoolsv.exe takes up 99% of resources when I am trying to print until I cancel the print job. It may...

I have a workcentre 940. It worked fine for me for a while then for some unknown reason it stopped. It may have been a service pack or something but I have no idea. Now I reinstalled windows (with all the SP's) and it still doesn't work. The test works fine but when I try to print it either...