Well we have the added expense of usb modules plus I don't know what software comes with them? I've been told if we go that route we will need Desktop Telephony Assistant which seems over-complicated for what we are trying to achieve.
Firstly please excuse my complete lack of knowledge!
We have currently have a KXTD1232 system which has just broken down and is going to be replaced with a KXTDA30. Currently we use standard analogue modems (plugged into the same extension as phone) to dial out from a contact database.
I have...
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