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Hey all, Update on this all for you. The tips Kizo provided unfortunately didn't correct the issues I was having with the POE desk phones or the Softphone app. However I have resolved the issue and thought I would share incase it helps someone else along the way. The Watchguard seems to be the...

Thanks for the info Kizo, will look into that. Any advice for the KX-NT560 desk phone and the TDE200 ?

NSX1000 is 5.00057 and has the IP Softphones drop out TDE200 is V8 and this has the KX-NT560 rebooting. For 2 phone systems on the same network to exhibit the same problem I suspect the problem isnt the pbx's at all and instead the Watchguard. But am at a loss as to what the Watchguard could...

I am having the exact same problem. our NSX1000 sits on one VLAN and the phones another VLAN on the same local network. Even with the most open firewall rule on the Watchguard allowing it to cross vlans with no restrictions on any protocol and I get the rebooting behavior described here and...

Thanks obtsystems that makes sense. Latest firmware i have for these is 7.0 i believe and using PBX Unified 7.8.1.1 Is there something newer ?

Hey all, After some advice on the following situation. I have a NCP500 system and 2 different SIP services for 2 tenants. Both services are from 2 different carriers! Service 1 has 6 channels and is setup as Basic then Additional Channel Slot 1 Ch1 for the other 5. This covers lines 1-6 Then...