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  1. Ormiston

    Linking Excel to Access Fields

    I am using crystal 9 and the error I get is Not Supported. Thanks
  2. Ormiston

    Linking Excel to Access Fields

    I am trying to link an excel field to an access field but its not working, I have matched the data, type of field and field size but it just won't work. Thanks Mark
  3. Ormiston

    Captured Input

    If a caller inputs figures as requested in the call flow, but this data is NOT used to drvie any CTI app, where does this data go and how can it be retrieved? Thanks
  4. Ormiston

    OUtbound Call Reporting on CMS

    Can someone please describe the following in CMS and the types of time they capture. Thanks ACDTIME ACWINTIME ACWOUTTIME AUXINTIME AUXOUTTIME AUXOUTOFFTIME Thanks for your help
  5. Ormiston

    CMS Reporting

    Is there a way of finding out and reporting on unconnected calls through CMS? Thanks
  6. Ormiston

    CMS Database ITems

    an someone please describe the difference between AUXOUTCALLS and AUXOUTOFFCALLS Thanks Mark Ormiston

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