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  1. Louis87

    Avaya CM Upgraded to 8.1, now having issues with all Stations that have EC500 configured

    Hi Kyle, I turn on and off and it didn't make any difference. Also, a new station was created, disabled EC-500 on the station, called it directly and the cell phone wasn’t called. Then add that new extension to coverage answer group 1 by itself and called another station that covered to c1 and...
  2. Louis87

    Avaya CM No Longer Sending Caller-ID for Fax Machines Using Rightfax Server

    Thank you for your reply kyle555. Yes, you are correct, rightfax-->sm-->cm-->PSTN (SIP) and not sending CPN. Before it was working fine. I checked the CM trunks, and it is showing two trunks, one for Righfax2017-SM1 and a second one named Rightfax2017-SM2. It is being very complex because the...
  3. Louis87

    Avaya CM No Longer Sending Caller-ID for Fax Machines Using Rightfax Server

    HI Everyone, Someone could please provide some suggestions of troubleshooting steps for the below issue: Would a list trace essential to start the verification correct? CM Stations not sending caller # out when fax calls are made. Avaya is no longer sending call ID for fax machines using...
  4. Louis87

    Avaya CM Upgraded to 8.1, now having issues with all Stations that have EC500 configured

    Hi everyone, Upgraded to 8.1 now it appears that EC500 does not work correctly. If a station has a coverage path, and EC500 is disabled, it is still following as if EC500 is active. For information, all stations that have EC500 programmed and a coverage path are presenting this issue. Someone...

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