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Pressing 0 during messaging greeting issue
i found it.....in Aura communication messaging left side under Server administration middle of the page there is a section called "call transfer out of messaging" transfer type is Zero and covering extension was 3021 which was incorrect. i changed it back to receptionist extension.- ToddKK
- Post #4
- Forum: Avaya: Aura Messaging
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Pressing 0 during messaging greeting issue
users preference you mean in the Aura communication messaging? she is set under permissions type as call-answer. there is only one site. i am thinking of removing her from system and then adding her back. is there a possibility in PBX that zero is link to her extension? if so where would i look...- ToddKK
- Post #3
- Forum: Avaya: Aura Messaging
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Pressing 0 during messaging greeting issue
Hello Tek-tips family, I have an issue when someone calls any extensions and listens to the default messaging greetings and decides to press “0” it transfers to ext. 3021 which is not the receptionist. When I traced the call it comes through trunk 99 which is my voicemail trunk. In Aura...- ToddKK
- Thread
- Replies: 4
- Forum: Avaya: Aura Messaging
