I have a customer in the UK emergency services who has migrated from Nortel CS1K to Avaya CM 8.0.1 and is missing the old CS1K feature "Answer Emergency"
whereby an agent on a call to a PSTN caller can press the "Emergency" key WITHOUT putting the PSTN caller on hold which will then ring and...
just started working on a new customer site and they have PNE connecting their 3 sites.......does anyone have details on how these are configured and their interaction with the Digit Translation Tables on the iSDXs?
Any help would be appreciated. I've followed the logical step: -
Extension...
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