Could be right there with the paper size, it has been known for the little plastic tabs to break or fall off on the right hand side of the paper tray. Only other things i can think of is that you need to clean the paper pickup roller or the feed rollers with an isopropronal solvent. We have...
Have had this problem before, try reseating the main logic pcb, (two screws on back) be firm when pushing back in, also reseat the rom module and memory, making sure contacts are clean.
We had exactly the same thing in our workshop, we have managed to cure the problem by performing an NVRAM reset. To do this make sure that you have printed off (best you can) a copy of the configuration, as a NVRAM reset will wipe all your settings, go to the Troubleshooting menu and hold down...
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