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  1. altender10

    can i monitor how many calls and the oldest on a phone

    manager wants to be able to have a button, on a 16 button nec phone with an elite system, that blinks when there are more the 2 calls on the que or be able to check how old is the are calls.
  2. altender10

    operator console wont go into night service

    I have an elite system and when the operator pushes the button to go to the answering service it does not work
  3. altender10

    how do i add the acd button on a phone

    I have a few new agents that i have add to the que. How can i add the acd button to each of their phones. Nec elite
  4. altender10

    bcms vu server

    i had the bcms server on a server that went down HD is fried. I have the dongle and the rest equipment that came with the software. How or where can i get the bcms vu server/client v1. This has been a headache.

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