We ran into this where calls could be answered in Workplace but no audio heard. Needed to have firewall rules allowing Avaya services in both directions.
If it helps, here's what our firewall rules look like for Avaya.
Avaya services:
Equinox/Workplace
-TCP 411
RTP
-TCP 5060-5061
-UDP...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.