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  1. mamaoux

    Nice Perform + Cisco CM - mascmap issue

    Hi, Yes the problem is that I have a few devices with no audio on record. I will search in rcm logs and tell you if I find any error.
  2. mamaoux

    Nice Perform + Cisco CM - mascmap issue

    Thank you for your answer ! We actually use SEP to map channel, they are correctly mapped. I have checked the tapimonitor (locate on the primary FSP server) and the devices are listed with their phone number , SEP and in "automatic invocation". So there is a problem when the logger tries to...
  3. mamaoux

    Nice Perform + Cisco CM - mascmap issue

    Hi, I have just a question following a recording problem. Where the Nice Voip logger collects the information contained in the mascmap.ext ? Indeed for 4 channels i have this line on the mascmap.ext : " 1 1 <DS SW="1" /> 0 " while for the other device i have this : " 1 1 <DS SW="1" /> <FA...

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