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aaahhh so! A hidden hotfix...and they say don't use it unless you need it, otherwise wait for the next service pack - which w/W2K Server is not very likely. And even then, I had to follow a trail of breadcrumbs until I found the download. However, I've located and downloaded the SP4 Rollup 2...

Good info, but nothing new, just setup info. Offline Files appears to have been designed to allow users to work offline when there is no network connection, but does not appear to allow users to work on the offline cache stored on their computer while there is a network connection - only when...

Situation is: Two offices, about a mile apart. The main office is a domain running Win200 Server and 8 WinXP Pro workstations (clients). Internet connection is very solid, averaging around 1.3Mbps down and 325Kbps up. The remote office runs 4 WinXP Pro workstations connected to the server...

I recently upgraded from Office XP (aka 2002) to Office 2003. Whenever I attempt to open Access, I receive the message "Please wait while Windows installs Microsoft Office Professional 2003" and then wait a few minutes until the process completes. After that Access runs fine...but this happens...

carr, Thanks for the reference. It appears that to fully eliminate Office XP, I'll have to reinstall it from the CD and then uninstall it. To be safe, I'll probably have to uninstall Office 2003 first, then reinstall it afterwards. Thanks, Phil

Are you having any problems with Office XP? Is there anything that you have read about in Office 2003 that you can't do in Office XP and would like to? Do you want a nicer looking GUI? Do you want a bit more flexibility with the GUI (such as repositioning panes)? Do you want to answer...

I just installed Office 2003 Pro, and assumed that it would either automatically remove the existing Office XP Pro or at least ask me to uninstall Office XP Pro first - it did neither. That was a few days ago. Since the installation completed, I have been getting messages asking me to insert...

We use remote desktop (RDP) to access a Win2K Server in another office. The client computers are WinXP Pro. The RDP connection periodically hangs for several (up to 15 or more) minutes, and then continues. Generally, I would say that the RDP connection is OK about 75%-80% of the time it is...

I’m having an unusual problem sending mailings to a distribution list in Outlook 2003 Small Business Edition (aren’t they all unusual?) Here are the gory details. WinXP Pro computers, on a small domain (5 computers), not using Exchange. There are 4 distributions lists, each with around 75-100...

I'm sysadmin of a small (9 user) domain running Windows 2003 Small Business Server (SBS). Email is handled by Exchange. Server is 3GHz, 4GB RAM, RAID5, etc. Internet connection is broadband. Our incoming and outgoing email has been operating without any significant problems for over 2 years...

golom, I entirely agree, and have explained this to them. At this point, they have asked me to look at it in more detail and give them an opinion about what to do. By "take over support" they mean mostly helping them work with the data. For example, one of the databases contains a copy of...

fneily & pampers, Thanks for the replies. I think pampers has a good handle on the situation. However, fneily, your ideas about actual cost is right on the mark, and I've already touched on the subject of productivity. When I said that the DBMS (sorry, I cut my teeth on dBase II and...

I was asked to take over support for an Access database that the client has been using for several years. Perhaps I’m naïve, but I’ve never seen anything like this mess – but then again perhaps relational theory has been supplanted by linked-table theory (lol) and I just missed the boat...

tf1 - Thanks, I'll check this when I see the client next week. Phil

...this week are in the deleted items folder. After telling her to do searches for .pst and .dbx files on the computer, I recently got an email from her advising that she found several *.dbx files. I'll go over there early next week to see if any of these are the correct data store. Regards...

A client called yesterday and said that all of her email messages (years of them, all in the inbox, of course) have disappeared. 3 items that were recently deleted are still in the deleted folder, but she can't find her email messages. She can still send/receive messages, though. Her email...

I accidentally downloaded several days of email into a new Outlook 2003 installation, before copying my previous .pst file into the appropriate Outlook folder. How can I import the contacts/messages/etc from the .pst file into Outlook without deleting the downloaded email messages already in...

Thanks to you all. A new activation is only a minor nuisance. I've never had any problems re-activating WinXP, although the internet activation is often not accepted and I have to make a phone call to get a new number. After the first time I tried to move a hard drive from a board w/an Intel...

Moving a hard drive containing the WinXP OS from one computer to another is a very desirable alternative to reinstalling all of the programs, transferring data, and getting Outlook data moved (which can be problematic if the versions are too far apart). However, when moving a hard drive...

Yikes! Are you sure? I don't believe that IBM would not provide a means to add additional drives to a RAID1 array. The usual means is to just create a second array and add it to the first array. Perhaps I'm asking the wrong question. Maybe spanning 2 arrays isn't the way to do it. Is...