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Recommendation for derfloh (Tek-Tips Username) – Avaya SBC and Remote Worker Solutions Expert I am pleased to highly recommend derfloh for any projects involving Avaya SBC (Session Border Controller) – trunks and remote worker setups, including configuration of remote J100 phones and the Avaya...

Two questions in this post. We are having endless errors and issues with using Google Suite (smtp.gmail.com) with SMTP in IPO SE and IPO SE VM (it's configured in both Manager and VM) What are the definitive settings that actually work (we are using an app password and have enabled two-step...

We are attempting to use MADN and internal calls are fine but external calls receive busy. Button programming 6004 (the "phantom" extension) (there is a user and a extension created, no device has ever been logged in/plugged in) 1 Appearance a 2 Appearance b 3 Appearance c 6001 (user 1) 1...

We have configured our SMTP server and are still not receiving email attachments with voicemail. Users have been configured to receive email (copy). How do we troubleshoot this? What filters do we need to enable in Monitor to see if emails are going out? Any other tools? We are using a GMAIL...

We have the DIDs in three different ranges 212-901-xxxx 646-882-xxxx 201-817-xxxx There is no overlap of the last four They come to us as 10 digit. What’s the best way to program the incoming calls routes — so it takes the last four digits and sends the call to those four digit extension...

According to https://documentation.avaya.com/bundle/AdministeringIPOfficePlatformWebManagerR11_1/page/ApplicationsWebRTCConfig.html User Portal does not use the WebRTC Gateway (that apprrently is for the IP Office User Portal uses the separate WebRTC gateway provided by the IP Office service...

What type of problems using web LM? And does WebLM standalone have to be on VMware or can it just be on the metal server? And if I don’t have VM, where should I just use the web LM that is comes with SBCE?

We are deploying a new Server Edition (on Avaya Dell hardware) and ASBCE (also on Avaya Dell hardware (VEP1425)). For the server (will be the only server) - do you recommend PLDS or WebLM? And if WebLM, on its own machine or on the VEP1425 or on a separate machine? For the ASBCE (will be the...

Thank you for the info. Do bridged call appearances (from other stations) ring on the Avaya Workplace app (or just on the hardphone)?

Thank you

-can we change the screen image for the J189? Main screen - Can we change the screen image for the J189 the small screen in the lower right with just six keys? - Can we change the screen image on a extension module connected to the J189. The color j100 extension module.

What about running R12 directly on the bare metal? This is a never used before server we kept as spare in the sealed box!

I have not tried this yet. I want to see if anyone else has already used this server with R 12 and if they were successful before attempting.

Is there an equivalent to Aura/CM "X port" in IP office? Need to set up a DID and Extension that will appear on multiple phones (bridged call appearance and multiple call appearance) but is not actually tied to a physically installed phone.

Has anyone tried loading R12 SE onto Avaya Dell R620 Server? Success? Any information if this will work or not?

any clue what those prices are? why can't their be a simple matrix/spreadsheet....

Anyone have any approximate subscription pricing? I’ve tried with three different business partners and they’re all just “working on it” just trying to budget pricing for a new system Would be great to know Telephony user Telephony PLUS user UC ussr Receptionist user Devlink/CTI On either a...

Server Edition — we have both server edition and server edition virtual — separate unconnected locations.

Looking for recommendations, warnings, caveats, tips & tricks, configuration advice for an alternative SBC to Avaya's ASBCE. Primary reason is that our customers cannot afford ASBCE. Please let me know any alternatives that have worked successfully along with any caveats, tips & tricks, etc...

If we wanted to use an AudioCodes SBC with IPOSE, what licenses on the AudioCodes would we need for the following config: 25 SIP Trunks 20 In office J189 those users also have Avaya Workplace iOS -AND- Avaya Workplace Mac (and they're logged in to both simultaneously) - primarily use these two...