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I have a few phones in H3800 system that have been dial blocked but the user does not remember the password. Please let me know; 1 How can I check if the phone is locked in Hipath Manager. 2 How can I reset the password through Hipath Manager software.

I had a somewhat similar problem with my SIP trunk configuration. It got resolved after I backed up the data, initialised the system and reloaded the data.

Hi, We have recently installed the new DT830 series (from the SV9000 series) 12 key phone in a SV8100 system. We had installed a IPLB card and the IP extension licences recently. The system was upgraded from version 6.00 to version 9.00 to accommodate the IPLB card. The IP phone is working fine...

I tried this command 20-19-05 = 05 but there is no difference. I am beginning to wonder if there is a bug in the 9100. I have tested it on two different systems and have the same problem. Regards,

I have recently installed NEC SV9100 with 80 Extension everything working fine except the caller ID. The problem is that when extensions are calling the operator while it is busy the number of the Caller does not appear. There is only an indication of the second call by the flashing led and...

Hi, I have added a total of 4 SIP trunk licences into my system. However the problem still seems to be that same. I am not able to see the SIP trunks (logical ports) in CMD 10-03-01 for the IPLA card. The logical ports are not getting assigned even after a system reset. Hence I am not able to...

Dear Beleverde, Thanks for your reply. I will be connecting with Avaya IP Office so any document related to this connectivity will help. Right now I am stuck at the first stage where the SIP trunks are not reflecting in CMD 10-03 for the IPLA card. I am in the process of obtaining two...

[pre]I am trying to set up a couple of SIP trunks in a SV8100 system and it is the first time that we are attempting it. We have two licences installed in the system. When I try and define the SIP trunks in CMD 10-40-01 and 10-40-02, I get an error that the commands could not be applied as...

Hi, I have a CPU-D5 card which is faulty. I tried interchanging the FLASH card on the CPU-D5 with a working card and it started working. So obviously the Flash is having a problem. I tried reading the Flash contents on a laptop and find that the number of files were different. So I simply...

Hi, We have a MX-One TSW system with 3 LIM's. Recently there was a power failure and the system went off and on a few times. After this the analogue clip has stopped working in most of the extensions. Many extensions also are blank (without dial tone). If we call the blank extension from another...