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  • Users: ChDel
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  1. ChDel

    RDC : "Idle agents" and "Calls in queue" present

    You can load the newest patch line up. SUS0602 SUS0603 PEP 060301 PEP 060305 PEP 060310 Do not load these on the REP server. Be sure to remove all previous DPs that may be loaded on the servers. Get down to SU06 and SUS0601. This may help resolve your problem

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