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  1. tjones471

    Operator Help Needed!!!

    Thanks for the reply Susan, I'm using an Avaya/Witness application. Yes recording is the driving force for this change. The Best has yet to come....
  2. tjones471

    Operator Help Needed!!!

    Hello, trying to set up 4 operators as acd agents. The four opeartors answer to four different lines of business. How do I give the operators agent login ID's and assign the different lines of business as their skills?? I'm needing to record them, however they must be set up like call center...
  3. tjones471

    Password Lockout in 2000 Professional

    I changed the domain in Win2000 Professional. It asked if I wanted to users to use a password I said yes, and the pc re-booted. I tryed to logon when it came back up and my old password does not work. I tried logging on as Administrator with no password, did not work. HELP PLEASE.....
  4. tjones471

    How do I setup an Option 11c for telnet access??

    Trying to setup an Option 11c for telnet access over our Network. Is this possible? I did it on an Avaya Definity G3r. ver. 10 with no problem. Can this be done?? Help....
  5. tjones471

    How do I make my 2317 ring instead of Beep

    How do I change the ringing pattern of my meridan 2317? New to Nortel programming. Not as friendly as Definity PBX's. Any suggestions????
  6. tjones471

    How do I change a number in a speed dial list

    I have to change a number in a speed dial list and I have no clue on how. Not familar with Opt11 PBX. Was a Definity Man for a long time.. Help Please

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