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Check if the data is spanned across multiple tapes. If not, please check the options selected in the Backup menu for media 'append to media', overwrite same media name or blank media etc. What does the job log in debug show?

Hi Jmeske You should press F6 to load the drivers for SCSI or other drivers if the native Windows 2003 doesn't have those drivers. Please refer to the Disaster Recovery Option guide (pdf) in the 11.1 CD in the Doc. folder. regards Ramdaus

Hello Check the certified device list of CA for ARCserve 2000 whether the library is certified or not. Ensure that the library is updated with the firmware and the scsi drivers. Run the device configuration for an auto config. You can also hope for best by deleting the 'tape engine' key from...

Hello Check on which place the backup gets stuck. Is it on updating the database or is it on backing up the normal files and folders? Check if you have any rAAA files in the ARCserve\database folder. If found more than 4, stop the database engine, delete these files and reboot the machine. Look...

Hello The reason for designing a WE and AE is to enhance the functionality between local server backup and backup of other servers over the network. You may be able to backup the other servers by mapping the drives. You may face some issues with restore. thanks

Hello Make the job engine to logon as ARCserve system account. Also, check the 'use lock mode if deny write fails' and 'retry immediately' option. Check the permission in the .pdf file folder. Hope this would help. thanks

The ARCserve system account should be a member of Admins, backup operators & domain administrators. The domain admins must be set as the primary group. It should have the advanced user rights such as logon as a service, act as part of the operating system and logon locally. The arcserve folder...

But this happens with the BAOF agent. No backups are being done. If BAOF is installed, GEOPAK users won't be able to access simultaneously, if BAOF is removed, everything is fine. There is no backup option involved here. Thank you for the response, awaiting more...

Hi, Here is the basic user rights and previliges for the ARCserve System Account. The ARCserve system account should be a member of Admins, backup operators and domain administrators. The domain admins must be set as the primary group. It should have the advanced user rights such as logon as a...