We have:
* Nortel/Avaya CS1K running on 7.5.
* CallPilot v5.00.41.143
* CallPilot Desktop Messaging v5.00.41.154
* Outlook 2010 exchange server
Observations:
If we choose the "CallPilot Inbox" during setup of CallPilot Desktop Messaging, we can see the messages; but they are in a...
Thanks to you both. Looks like it can be controlled from either side (Symposium/PBX)? Does one take precedence over the other? Or does the shortest setting prevail? Thanks!
Have some ACD groups set up in Nortel CS1000 PBX. We use "RTQT" and "RTQO" to set phones to "Not Ready" if not answered after 4 rings (RTQT). When we build CDNs to use with Symposium Express, those two options are not presented from the PBX. Is there another way to have phones put in the "Not...
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