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Don, I never touched phones before this job and I’m the only person at my agency that mildly knows how to do anything. Unfortunately my knowledge is still very limited, how would I do that?

I am confused because this is not what I normally do. So what did I do wrong if I’ve done it already? Are you saying my only error was allowing those lines under the hunt group? Because I put 710 as the attendant and it didn’t ring after I pressed 0.

I’m not sure if I missed something, how do I get the two extension to ring if someone hits 0 on the AA? Or were you saying get rid of AA and just go with hunt groups? I want to stick with the AA, they have it with a message the way they like it. Sorry if I’m not understanding what you were...

We have a Norstar system and I found where you change the attendant in the tables so it rings a certain extension. How do you make it ring multiple extensions? I tried to create a hunt group with two extensions, allow those on all the lines and then went into Tables and added 710 as the...

Cody64, Thanks, that was it! I just didn't think to look under Incoming Calls, I was looking at Paging and Announcements. I had to remove one person but they are close to one of the hallway speakers anyways. SBCSU, Thanks for the info, I did not have the exact code, we were just testing off...

Sorry, I might have not been clear. The assistants at the front dial a number to make an announcement in a zone and a user wants the announcement to also come from their phone(ie the phone also as a speaker) since they aren’t really close to the overhead speakers. I was told it was possible, I...

All, Excuse my ignorance but I am trying to figure out how to get paging to announce on people's phones. I do not see any settings that would accomplish this but I may have missed something. We have Openstage phones, mainly 15's and also overhead Vulcan speakers. I was told that when someone...

Hello, I'll be bluntly honest, I am completely lost and need some guidance. We have a HiPath System at my work and I can do basic tasks but I don't know many specifics and I'm a little afraid of re-configuring something inadvertently. When someone calls, they are directed to two phones in our...