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@A15 Yes, you have to re-install the remote agent for Backup Exec 10.

@AnthonyMeister I completly agree with justin. If you are under maintenance and you have access to the advanced support, they will help you! I know this, because I work for with VERITAS very close. I suggest you to escalate your case... You have to understand that they have to answer many...

@justin2000 I was amazed that link worked ;) The only way is not to download it from backupexec.com and create an account... @cmorrall Try in a few hours again. There is a lot of traffic on the server...

Be shure that you have downloaded the full-archiv (More than 500MB). I downloaded it allready successfully and started the upgrade a few minutes ago...

Get all news from www.backupexec.com or download BEWS 10 from: http://download2.veritas.com/akdlm/CD/MTV/Q173888.BEWS10.0.5484.6.ESD.zip Enjoy it! Regards, TDM

Here is the VERITAS Whitepaper for Exchange: http://eval.veritas.com/mktginfo/products/White_Papers/Data_Protection/bews_91_exchange_wp.pdf

BEWS 10 will be available in Q1 of 2005. I suggest you to buy BEWS 9.1 with Maintenance, this means you can use all new versions for 1 year... Ask your Distributor for the "VERITAS VIP" Program.

justin2000, Yes, it does not show an error when you backup the open PST files. But did you also tryed to restore one of them? We had a big issue with Veritas concerning this. I talked also to many adv. tech engineers from Veritas which told me that there is no guarantee that you can use your...

The service is needed! The "Job Engine" is addictet to this service...

Backup Exec can't work with open PST Files. There are also many problems with the AOFO!!! The only way is to use the Volume Shadow Components from Windows Server 2003, or to close the outlook...

NO! Beacause the remote agent does the connection and the data transfer. It is needed on every system you need to backup! For an Exchange backup with BE 8.6 you need the "Veritas Exchange Agent" and a "Veritas Remote Agent". Only if you have the exchange server on the same system than the...

Your code should look like this: x8-xx66-xx75-xxx073. Did you made an upgrade of your licenses from 8.x? Maybe it's only an upgrade serial... Anyway, if you have boght a license and it does not work, you have to contact the support from your software-supplier. He can contact Veritas and create...

I work with BE since XX years. I think, it's one of the better products in the market! Yes of course, BE has problems, but also ArcServe or HP has problems... The interesting thing will be to test the new version of BE, version 10. It will be release at Q1 from 2005.

Work with the Tool SGMON (http://seer.support.veritas.com/docs/190979.htm). This will gather all the information form BEWS. When this error occurs again, maybe you will find the cause in this logfile... Regards TDM

Did you checked this Technote from Veritas? "When using the VERITAS Backup Exec (tm) 9.0 for Windows Servers Intelligent Disaster Recovery option to recover a remote Windows computer, the restore job fails immediately with the error "Unable to attach to one of the drives."...

You can re-install the Remote Agent with this batchfile: 1. Copy the RANT32 folder from the Backup Exec Mediaserver (or from the Backup Exec CD) to the remote server: X:\WINNT\INSTALL\RANT32. 2. On the server, open the RANT32 folder and run SETUPAA.CMD to re-install the Remote Agent for...

Check if you Anti-Virus Scanner does "block" your backup. Do you use the Open-File-Option from VERITAS?

Did you also dedirect the mailbox with using the "Users Alias Name" as new name? Exchange 5.5 has problems to "find" the right mailbox... I could solve it with this!

Can you restore it to another users mailbox? Try to use the "Mailbox redirection" and type the SMTP Name of the user. I had this effect also on a customers place and the problem could be solved with this redirection... Good luck! TDM

Normally, a Travan supports hardware compression! I suggest you to update your firmware: http://www.certance.com/support/firmware/type-travan regards, TDM