I'm working on replacing our current CT Connect CTI solution with Nortel CCT. Just wondering if anyone had any experience with CCT or if anyone knew of a forum that might have some information.
Thanks,
On some machines all Applications are not showing up in historical reporting. I can go to a different machine, login with the same user info and the Applications are there. I cleared the cache on the machines but I still have the problem. Has anyone else had this problem?
I know there is a why to de-acquire a TN from within the switch but I cant remember how. Does anyone know the LD and command. I'm having issues with a Position ID not de-acquiring when I de-acquire symposium.
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