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- Users: BroadbandBilly
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CMS Shows 2 Connections For Each User
Just noticed something a little unusual this-afternoon: if I go into the Unix system from the CMS Terminal Emulator menu & type "who -u" to get a list of currently connected users, a lot of them are showing two connections to the server: one from the IP address of the PC (which you would expect)...- BroadbandBilly
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
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Please Settle an Argument for Me
Many thanks for your replies, guys. SimReal, You've hit upon the very thing I've been wrestling with. You're correct: if one line takes substantially more calls than another, it will likely have more calls queuing at any given time. However, is this not all proportional? They have more...- BroadbandBilly
- Post #5
- Forum: Avaya: CM/Aura (Definity)
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Please Settle an Argument for Me
Hi guys, This is my first post (as you can see) & I'm hoping you can set the record straight here. Let me give you the scenario:- There're 4 VDNs. Each VDN has it's own skill & all calls are queued at the same priority (medium). A pool of 20 agents are each skilled for all 4 lines (&...- BroadbandBilly
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
