I have created a CCR tree. In this CCR tree, I have an option saying "press 2 for technical support". We have 3 people in tech department. What I have done so far is, I have created a hunt group and made it broadcast. But my problem is people can't leave a message to any of the 3 phones when...
I have created a CCR tree. In this CCR tree, I have the options like "press 1 for sales department, press 2 for technical support." We have 3 people in our tech support department. What I am trying to do is when a caller press 2, I want to transfer it to any of the 3 people's phone ( not a...
How do I connect CallPilot 100 to Cics? We have a small office and I want to install CallPilot 100. Where am I going to punch down CallPilot on 66 block? Am I supposed to use both port A and port B? We have only 6 phones at the office. If anyone let me know how to do this, I would greatly...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.